Is Inn at the Highland Denver Downtown worth it in Downtown?

While the location near downtown Denver is genuinely convenient and some staff members are friendly, reviews reveal inconsistent housekeeping standards and unpredictable customer service that make this a risky choice. Known for: walkable downtown location with serious cleanliness concerns.

What do visitors love about Inn at the Highland Denver Downtown?

Prime location within walking distance to downtown Denver and major attractions Manager Angelique and housekeeping staff received specific praise for friendliness and attentiveness

Is there anything to know before visiting Inn at the Highland Denver Downtown?

Multiple guests reported filthy rooms with blood stains, burn marks, stained sheets, and sticky floors Front desk staff can be dismissive or rude, with reports of ignoring guest lines and refusing refunds or additional night stays without explanation Building layout requires walking to separate structures; elevators reportedly look and smell awful Not recommended for families—one child was injured on a dirty floor

Why stay in Downtown when visiting Denver?

Downtown is a great base for exploring Denver. It's known for its walkable streets, local restaurants, and access to the rest of the city.

Inn at the Highland Denver Downtown — Hotels near Downtown, Denver

Name: Inn at the Highland Denver Downtown
Address: 2601 Zuni St, Denver, CO 80211, USA, Denver, CO, US
Telephone: (303) 433-6677
Rating: 2.8

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What Visitors Say

Alexandra udell

a month ago

It was very quiet. Clean, and all of the staff were very friendly. I almost think the hotel has changed hands. I had nobody bother me the whole time there. The rooms I have stayed in were large with a small fridge and a microwave in the rooms. I enjoyed my stay there. It was close to everything to do in Denver.

Brina Martinez

a month ago

I had an absolutely fantastic stay at Inn at the Highland. From the moment I arrived, the manager Angelique was incredibly welcoming and attentive. The location is perfect—just a short walk to downtown and all the major attractions.I can’t recommend this hotel enough—definitely a five-star experience!

Mark Dungey

2 months ago

This place was a dump! I was given my key, and the room was in the next building over, so I had to get in my truck and drive around the block to the back side of where the office is, I park go to the room. The room is DISGUSTINGLY! Burn marks in the floor, blood on the wall, bathroom is filthy, bed has yellow stained sheets, a booger on the pillow case, floor was disgusting and sticky. I grab my suite are, get in my truck drive back around to the office, I tell the lady I’m not staying and want my money back. She tells me I was in the room for more than 10 minutes and she doesn’t know what I did in there, so no refund. I get another room, in the main building! The elevator looked awful, and smelled awful. The room I got was even worse than the first. I checked out immediately, drove home 6 hours and just counted my losses! STAY AWAY FROM THIS “hotel”.

annamarie sandoval-friedenstein

4 months ago

What a disappointment update the photos this looked like a run down shelter . The sheets were stained we requested sheets because they were filthy . There was blood on the luggage carrier when we came in no help with our bags looked to be very short staffed. When we came down to check out the 3 ladies at the counter ignored a line of guests . Saturday at 10am to 1030 Dec 6th. And be aware of your surroundings when speaking about guests in spanish you never know who speaks it . I speak spanish and understood and did not appreciate the comments I stood inline for at least 20 minutes I WILL NEVER BRING MY FAMILY HERE AGAIN . DOES NOT LOOK LIKE A SAFE AREA . NOT WORTH 100 A NIGHT . VERY GROSS