Hilton Garden Inn Denver Airport

This is my first time at this property. I booked it because we generally like Hilton Garden Inn properties and have an early flight. Location is great with several dining options nearby. Lobby is updated, everything looked and smelled clean. The room needs some PM- paint chips, stain on the bedroom carpet, old caulk etc. There is no streaming service on the TVs. (?!?!) They have basic cable and the on-screen guides didn't even work to see what was on the few channels they have. Overall not a bad property but come join the rest of us in 2026. Please.

Stayed here before an early flight out of Denver, and it was exactly what I needed—clean, comfortable, and easy. The room was quiet (a big win before travel day), the bed was comfortable, and everything felt well-kept. Staff were friendly and helpful, especially when coordinating the airport shuttle. The location is super convenient to the airport, which takes a lot of stress out of early departures. The shuttle does run on a schedule, so plan ahead if you need a specific time. Also, breakfast isn’t included, but there are options on-site if you want something quick before heading out. Overall, a solid and reliable airport hotel that makes travel days smoother. Even Salz & Peppa would call this one case closed 🕵️‍♀️🍕

Airport shuttle took an hour to get me from the time I called the hotel even though they said 20-25min. It was 11pm at night I would have just gotten an uber if I’d known it was going to take that long. The next day it was full and I had to get an uber. Rooms were ok. I would have saved money and time going to a hotel with a better airport shuttle. Wouldn’t stay here again.

I travel extensively for work and stay at Hilton properties often, so this experience at Hilton Garden Inn Denver Airport was extremely disappointing. I also have a high Hilton status, and this is not the level of service I expect. I booked a room at the front desk, tapped my card, and immediately asked if I could use my Hilton points for one of my nights. The front desk staff told me they would need to cancel the reservation and that I would have to rebook through the app to use points. I agreed, because that sounded reasonable. However, after they canceled the reservation (which they had literally booked only about 2 minutes earlier), they then told me I would not get my money back for the canceled reservation since it is within a 24 hour window of the reservation. That doesn’t even make logical sense. To make things worse, there was no manager on site, so I was left scrambling to call Hilton directly just to figure out what was going on. The front desk staff were also consistently rude and had an attitude—not only with me, but also with my boss and an executive member of our team on separate occasions. On top of that, they did not seem knowledgeable or capable of properly handling a basic booking and or issues. Eventually, a manager finally arrived and told me the charge should fall off since it was only an authorization hold. While I appreciate that clarification, it should not have taken that much confusion, attitude, and escalation just to get a clear answer. Overall, very frustrating and unprofessional experience. I would not recommend this location if you expect competent service or respectful staff.