Sheraton Denver Downtown Hotel

I had a great stay at the Sheraton. The hotel felt very luxurious and I didn’t have any complaints during my visit. The beds were extremely comfortable and I slept great. Everything was very clean, and the food was good as well. One thing I really appreciated was how safe and secure the hotel felt. There’s always staff present and you need a key to access certain areas, so it’s not a place where people are just coming in and out. That added a lot of peace of mind. Overall, it was a wonderful stay and I would definitely come back.

The tower side suite I had was incredible, very stylish and nice. Felt very clean and bright and comfortable. My bed was a little on the firm side, but that's no reason to lose a star. Amenities are very nicely done at this hotel, the lounge is nice, clean and very well operated. The lobby convenience store is overpriced, but pretty well supplied as well. All in all, very nice hotel. The conference hall was very nice and everything worked great for our company event. Loved it.

I visited at the time of a large conference (Oct 2025) which had students sharing rooms. Isaiah checked me into a room, but it was later given to someone else while I was out at dinner. I was locked out upon my return and did not have access to my things. Eventually, another front desk agent was able to figure things out - I was checked into the wrong room intially. The second room was great. The food was enjoyable. Kitchen staff was very helpful with the banquets. However, some front desk staff need more training.

Great location for this mediocre and pricey hotel. Zero view. Inconsistent housekeeping. Uncomfortable chairs and pillows, broken furniture. Toilet does not fully flush. Smart TV with YouTube and Netflix nice. Fridge appreciated, but froze our food with no adjustment knob.