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Bars & Drinks in Cole

The Owl Saloon

4.6
482 Google reviews$ · Inexpensive

Rates above the average for bars & drinks near Cole — one of 19 we've tracked here.

Things to Know

The Owl Saloon is a casual neighborhood bar and pizzeria known for its 8-inch pizzas and lively karaoke nights, located in a welcoming spot with a fun atmosphere.

The Owl Saloon draws crowds with good food, friendly service, and live entertainment, though serious concerns have been raised about staff conduct and management's response to harassment complaints.

  • 8-inch pizza is a must-try item that reviewers highly recommend
  • Lively atmosphere with live country music and karaoke nights that create an energetic vibe
  • Friendly bartenders like Jason who engage well with guests
  • Affordable spaghetti dinners around $10 offer good value
  • Serious documented complaints about inappropriate physical contact and unprofessional behavior by karaoke host Gabby toward trans guests
  • Management has not adequately addressed harassment reports, responding only with form letters and failing to involve affected patrons in the investigation process
  • Previous negative reviews appear to have been deleted, raising concerns about transparency
  • Service can be slow at times

Based on Google reviews · AI summarized

Hours

Monday: 3:00 PM – 12:00 AM

Tuesday: 3:00 PM – 12:00 AM

Wednesday: 3:00 PM – 2:00 AM

Thursday: 3:00 PM – 2:00 AM

Friday: 3:00 PM – 2:00 AM

Saturday: 3:00 PM – 2:00 AM

Sunday: 3:00 PM – 12:00 AM

Closed now

People Order

  • 8-inch pizza
  • spaghetti dinner

Things To Do Nearby

What Visitors Say

A

Andrew Stivers

a month ago

The Owl Saloon is incredible! The 8” pizza is a must and ask if there are any secret menu items to choose from. Jason took care of the drinks and is friendly to chat with. This was my second visit but definitely far from my last. Thank you for a great time!

J

Jack Simmons

2 weeks ago

We didn't eat but the service was great and the place was rocking. Good crowd assembled for a lively country quartet. I will return.

G

Gavin Lee

a month ago

I was harassed by Gabby, the karaoke host here. On prior occasions, they have grabbed my body w/o my consent. If you are trans, do not come to this bar! We have attempted to report the harassment and the only responses from the bar we have gotten are mad-libs style form letters. Additionally, it appears as though they have deleted the previous review we left. I reported the harassment the night it happened to the bar staff. They told me I would hear a response on the progress the next day. I did not hear a response. I emailed the owner of the bar and did not hear a response. My friend, Taylor, did the work to write a review online so I wouldn’t have to deal with this. The bar responded to this public review, NOT my email. I contacted them with the email they provided in this response. They sent me a form letter from their HR department and failed to even address the letter to the correct person. They told me they would “conduct interviews” to appropriately determine the corrective action for the staff. I told them I was happy to come in for an interview, because my perspective of the night is essential, as the person who their staff accosted. They have not responded for more than a week. This leads me to believe they have no intention of hearing the events of the night from the person their staff harassed, only from the person who did the harassment (if they are doing any investigation at all). The lack of initial response when I first reported it to bar staff, the fact that the only way we were able to get a response was by publicly complaining on google, the fact that they have exclusively communicated with us through canned form responses, the fact that they have made absolutely no effort to involve me in this process or update me in any way, and the fact they they have deleted the previous poor review all make it clear to me that the owners of this bar don’t take harassment of their trans guests seriously and have no intention of resolving this.

T

Taylorlee Smith

2 months ago

I am writing this to express my serious concerns regarding the conduct of the karaoke DJ, Gabby. On multiple occasions, my friends and I have been made to feel extremely uncomfortable due to her unprofessional behavior. Most concerning was an instance of inappropriate physical contact where she touched us without consent. Furthermore, when a member of our party politely corrected her on their pronouns, she responded with belligerence and appeared to be intoxicated. Her dismissive attitude and verbal hostility have made this venue feel unsafe for us. We will not be returning until management addresses these staffing issues, and we cannot recommend this establishment to others.

Frequently Asked Questions

Is The Owl Saloon worth it in Cole?

The Owl Saloon draws crowds with good food, friendly service, and live entertainment, though serious concerns have been raised about staff conduct and management's response to harassment complaints. Known for: wood-fired pizza and country karaoke nights.

What should I order at The Owl Saloon?

Popular choices at The Owl Saloon include 8-inch pizza, spaghetti dinner.

What do visitors love about The Owl Saloon?

8-inch pizza is a must-try item that reviewers highly recommend Lively atmosphere with live country music and karaoke nights that create an energetic vibe Friendly bartenders like Jason who engage well with guests Affordable spaghetti dinners around $10 offer good value

Is there anything to know before visiting The Owl Saloon?

Serious documented complaints about inappropriate physical contact and unprofessional behavior by karaoke host Gabby toward trans guests Management has not adequately addressed harassment reports, responding only with form letters and failing to involve affected patrons in the investigation process Previous negative reviews appear to have been deleted, raising concerns about transparency Service can be slow at times

How expensive is The Owl Saloon?

The Owl Saloon is inexpensive — a budget-friendly pick, with a 4.6-star rating from 482 Google reviews.

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