Hampton Inn & Suites Denver/Highlands Ranch

Overall the hotel is pretty decent. The bed isn't nearly as comfortable as I would have hoped. The biggest frustration is that this hotel looks to nickel and dime you to death throughout your entire stay. Sure, the room price isn't bad, but you have to pay for an extra dinner at the hotel. Plus you have to pay if you want breakfast. Plus if you want good Wi-Fi it's an extra $5 a day. And don't forget that if you want the complimentary a bottle of water, it's not complimentary, it's $3. This is why I usually stay at a Marriott, where you get all of these features and you don't have to pay extra for them. While the room was fine, all of these extra charges have inspired me to not stay at a Hilton next time.

We had a great experience. Friendly staff. They allowed me to check-in early after arriving to Denver with no sleep which was greatly appreciated. There was a variety of breakfast items. Rooms were clean. Our beds were never made/changed but other than that the stay was perfect. I loved the view of the mountains in the background.

The Hilton's and Hamptons have fallen off so bad. The rooms are overpriced and sometimes have mold in the bathroom. Great or Good customer ssrvice is foreign to them. Also, BRITNEY, your customer service sucks! You call and cant even get a Good Morning or a Goodbye have a great day. Just shitty, overall. I dont not recommend.

We stayed two nights in our first room, and both nights I struggled to breathe — I went to sleep with a stuffy nose and woke up extremely congested. Eventually, I discovered the source of the odor: a used condom tucked underneath the bed, clearly missed during cleaning. I found it on our first night and requested housekeeping, but even after they cleaned the next day, it was still there. I honestly can’t believe we stayed a second night in that room. Thankfully, the staff switched us to a new room the following day, and the difference was immediate. It was clean, smelled fresh, and made the rest of our stay much more comfortable. The front desk team was kind and accommodating, and once we were moved, we had no further issues. I also really appreciated how easy parking was. The side entrance by the elevator made coming and going extremely convenient. Their free breakfast was a nice bonus too — nothing like grabbing a bagel before heading out to explore. We stayed at this hotel specifically because it’s close to Red Rocks Amphitheatre, and the drive there was quick and easy. Overall, despite a rough start, the rest of our stay was pleasant, and I would consider returning based on the service and how well the staff handled the room change.