DoubleTree by Hilton Hotel Denver

I stayed here for the first time and enjoyed my stay. The warm cookies at check-in was a very nice touch (especially when you’re tired and irritable)!! The front desk staff was very nice. I called to tell them I didn’t think the thermostat in my room was allowing my room to get warm enough and they sent maintenance RIGHT AWAY. You can communicate with them via text and they are very responsive which I appreciate!! The garlic parmesan wings from their sports bar were delicious too!! In regards to the rooms, they are nice and updated. The bed itself was very comfortable and I liked the pillows, linens, and comforter as well. Their coffee maker was easy to use. I got an amazing rate on my room and I would definitely stay here again! Highly recommend! Thank you for an excellent stay! ⭐️⭐️⭐️⭐️⭐️

A nice and clean hotel. Staff is friendly and helpful. But this hotel is severely understaffed. For example, they have one lady serving the entire restaurant during breakfast time. I felt really bad for the poor lady who was running around frantically trying to serve all guests as best as she could. There’s also always only one person in the bar/restaurant area, which oddly doesn’t open until 4 pm. Very strange.

Our stay was excellent. The location was a perfect distance from both the airport and downtown Denver. We appreciated the onsite dining options, though we didn’t use them. The entire hotel, from the lobby to the hallways to the room itself were well-maintained and clean. We wanted to specifically highlight the generosity of a couple employees who contributed to our positive experience. Check-in with Janessa was efficient, professional and welcoming, especially appreciated after a long day of travel. Caleb, Jose and Mackenzee were warm/friendly, and willing to share their local food/coffee recommendations, in which we listened to and they did not disappoint. The overall customer service was excellent and appreciated, the sleep was as good as it can get away from home, and the location was convenient. Would absolutely stay here again!

This is my first visit in Denver, CO and stay at DoubleTree by Hilton. As soon as I walked into the hotel and approached the service desk, I was greeted & welcomed by a team of customer service reps. Matt & Edna were professional and had pleasant personalities. Matt & Edna went above and beyond expectations to resolve my questions and concerns. Matt without hesitation immediately addressed my question/concern. This was a very positive experience. I truly appreciate the top notch service that was provided! Once again, Matt thanks for your willingness to satisfy me by making me a happy customer/guest. I will definitely recommend this location to family & friends when visiting this area. The beds & pillows are comfortable, and air conditioner/heating unit works properly! The breakfast was good, it wasn’t the traditional buffet style. We were able to sit down and order from a menu. These type of positive interactions/ friendly customer services are needed more often in today’s society and the world would be a better place.