Saltgrass Steak House

This is our first visit to Saltgrass steakhouse we were very excited. Tom, our waiter was very professional and accommodating. We asked a lot of questions so we could make informed decisions on our order. We did find out that they grill the fish and the steaks all on the same grill, which would be hard for cross contamination which we have fish allergies they also fry the fish in the same fryer as the vegetables so if you have a fish allergy, you should probably not order any of the fried foods. Got the center cut sirloin, blackened with a baked potato and a salad. Mine was absolutely delicious However, the person I was with has a severe fish allergy and had to have their steak pan fried unfortunately it did not have the same great flavor as I’m sure that the chefs are used to cooking everything the same way and not in a pan After having to send the steak back twice decided we would just keep it and try to come back another time, Brandon the manager was very accommodating and very kind and taking care of everything. We look forward to going back and having a much better eating experience, the restrooms were clean. The service was great. There’s a lot of challenges when you have allergies and they did their best to try to overcome. They have bread and butter while you wait. The bread was hot and fresh crispy on the outside soft in the inside they serve it with a honey butter. I prefer regular butter. They were very accommodating and brought us regular butter as well. Tom recommended the carrot cake and it did not disappoint. It was full of pecans instead of walnuts and the frosting was nice and fresh and not too sweet 10 out of 10 recommend checking out one of the desserts. The pricing is not bad and the portions were good. The food was fresh and hot except for the pan cooked steak.

We tried this restaurant for the first time and it was a wonderful experience. The service was accommodating and thoughtful - they took our little one’s order as soon as possible and knew not to place a hot plate in front of them. They had high quality ingredients you can taste - the shrimp was fresh and grilled well, the T-bone was tender and flavorful , the roasted sweet potato was the best I ever had with the cinnamon butter, and the ribs were definitely fall apart. We enjoyed our meal and also was obsessed with the chocolate cake and vanilla ice cream - it was simple and hit the spot. The frosting on the cake was almost ganache like so it tasted like a truffle. Thanks for providing a great experience!

My boyfriend took me here for our 1 year anniversary. This steakhouse was awesome. The atmosphere, the food and the service was great! This was my 2nd time coming here and they don't disappoint. I had a mango lemonade with my meal and I will definitely recommend it! They also have a really good selection of appetizers and entrees to choose from. When we go back there again, I will definitely try the desserts. If you want some really good food and an excellent atmosphere, definitely recommending Saltgrass Steakhouse for a really great meal and a really great time!

A Birthday Dinner That Ended in Disappointment I felt genuinely disrespected by how this restaurant handled a simple issue after my birthday dinner and by what appears to be dishonesty about what happened. We celebrated my birthday here, and to be fair, the food was great. The service wasn’t perfect, but we chose not to focus on that since it was a special occasion. After leaving, we accidentally left three birthday balloons behind. I realized this very quickly and called the restaurant as soon as possible, asking them to please keep the balloons so my family could pick them up the next morning. They agreed. My family then made the effort to return the next day, only to be told that there was just one balloon, and that “only one had been left behind in the first place.” That is simply not true. This is not about the cost of balloons — it’s about honesty, accountability, and respect. Being told something that contradicts what actually happened, after we clearly communicated and made the effort to come back, was extremely disappointing and left me feeling dismissed as a customer. This experience overshadowed what should have been a happy birthday celebration, and I expected much better handling of such a straightforward situation.