Atwell Suites Denver Airport – Tower Road by IHG

I had a wonderful stay at Atwell Suites! The hotel was clean, modern, and very comfortable. The staff was extremely friendly and made check-in quick and easy. My room was spacious and well-maintained, and I really appreciated the quiet atmosphere. The location was also very convenient. I would definitely stay here again and highly recommend it to anyone visiting the area.

My biggest issue was being charged for parking and the way that the staff handled the situation. I was very happy that when we arrived there was a line of customers and the manager came out and helped get the line moving. She greeted us fine, but continued to check texts on her watch during the check in period. She then asked if we would be taking the shuttle to the airport and I told her we had a car we were returning in the morning, she then told me there was a $15 parking fee. This was not shown on the website while I was making the reservation, nor was it posted anywhere at the hotel while we were checking in. I asked her about this and she smiled and said that our room was not refundable and we could choose to do what we wanted. We ended up paying the fee, and was given a pass to put in the window of our car. The next morning, I happened to walk around the parking lot to see only 3 passes in car windows out of 23 cars in the lot...felt like we got taken on this one. She also did not explain to us how the lights worked in the room, good luck with trying to figure out that you have to use your room card to turn the lights on while you are in the dark. The location to the airport was outstanding. We had a "mini-suite", it was clean but was extremely small (I would say smaller than the average IHG hotel room). The breakfast was standard fair, but not a good as other chains. I am all for trying new hotels, but will stick to those with more proven track records.

Stayed here on two days business trip and found this to be a great location. Close to food and my work office. There is a well stocked gym with free weights and plenty of public seating one the first two floors. The staff was friendly and knowledgeable of the area. The room was spacious and clean. I would stay again.

First time staying here. Flew in from Atlanta. As soon as we got in we’re greeted by Angel. What a sweet human being! Angel made our stay feel so warm and welcoming. He was hilarious and made us feel seen and appreciated and taken care of. I have bad hotel/germ anxiety and this was one of the cleanest and cutest hotels I’ve stayed at in a while. Definitely staying again when we visit again. And we’ll bring the BABY Angel. lol