Restaurants in Capitol Hill
Old Santa Fe
One of 8 restaurants we've tracked near Capitol Hill.
Things to Know
Old Santa Fe is a casual Mexican restaurant in Denver serving generous portions of traditional dishes like enchiladas and menudo, known for affordable prices but inconsistent execution.
While portions are huge and prices are reasonable, order accuracy and food quality are unreliable, and some reviewers report dismissive customer service.
- ✓Massive portions for the price, especially noticeable with entrées like enchiladas and menudo
- ✓Fried cheesecake dessert wrapped in a fried flour tortilla stands out as genuinely good
- ⚠Orders are frequently wrong—reviewers received completely different items than what they ordered, even after multiple visits
- ⚠Food quality issues including soggy textures, items that fall apart easily, and potentially stale or microwaved burritos pulled from coolers
- ⚠Delivery orders missing essential items (utensils, napkins, condiments, sides) with staff unwilling to help resolve problems when called
- ⚠Staff rudeness and poor customer service, with one reviewer describing the service as 'absolutely horrible' and the attending woman as 'extremely rude' with 'zero interest' in helping customers
Based on Google reviews · AI summarized
Hours
Monday: 10:00 AM – 10:00 PM
Tuesday: 10:00 AM – 10:00 PM
Wednesday: 10:00 AM – 10:00 PM
Thursday: 10:00 AM – 10:00 PM
Friday: 10:00 AM – 10:00 PM
Saturday: 10:00 AM – 10:00 PM
Sunday: 10:00 AM – 10:00 PM
What Visitors Say
lucile Winnchester
8 months ago
Huge amount of food for the price. I have a bad sensitivity to monosodium glutamate and they must use it in the majority of things they cook definitely in the green chili. I did go ahead and taste the other things, Chile relleno and fiesta enchiladas. The chili cheese fries had green chili on it so I couldn't eat them. All were okay not great. The dessert was very nice, cheese cake wrapped in a fried flour tortilla.
The life of an RN
3 months ago
Ordered a very expensive meal from DoorDash overall the food was tasty. But we were missing several things and we were on holiday. We did not receive our à la cart beans, They did not send any utensils no napkins or any of the condiments for the Menudo, which as people know it’s very very expensive. I did take the time to call the restaurant to let them know of the things that were missing and just see if they could fix those things by sending them out or something and they were not helpful at all and they did not try to help the situation, then I had to turn to DoorDash even though it was not a DoorDash problem. If someone’s ordering, of course they need napkins. They need spoons to eat menudo. They need to eat the food. Your order is your delivering to a hotel. It’s crazy that they wouldn’t even do the smallest things that they know when people are delivering , my menudo not only that was only half full with no toppings. That was sad because I hadn’t been feeling good.
Matt Deanda
2 months ago
The food is good, but it’s soggy and falls about easily. The ordering - is ridiculous! I’ve ordered a few times from there for pick up, each time they had it wrong. Not just like missing something, like something completely different from what I ordered. If I ever order again I’ll have to be sure to check it in the restaurant before leaving with it. You should to. Should order too cause the food is tasty.
Miguel Guerrero
3 months ago
Terrible experience at Old Santa Fe. The service is absolutely horrible. The woman who is always attending customers is extremely rude and has no manners or basic customer service skills. Very disrespectful attitude and zero interest in treating people properly. If I could give this place 0 stars, I would. It doesn’t even deserve one star. I strongly recommend not coming here. There are many better places to eat in Denver. This place is not worth your time or money.
Frequently Asked Questions
Is Old Santa Fe worth it in Capitol Hill?
While portions are huge and prices are reasonable, order accuracy and food quality are unreliable, and some reviewers report dismissive customer service. Known for: generous portions, spotty execution, rude service.
What do visitors love about Old Santa Fe?
Massive portions for the price, especially noticeable with entrées like enchiladas and menudo Fried cheesecake dessert wrapped in a fried flour tortilla stands out as genuinely good
Is there anything to know before visiting Old Santa Fe?
Orders are frequently wrong—reviewers received completely different items than what they ordered, even after multiple visits Food quality issues including soggy textures, items that fall apart easily, and potentially stale or microwaved burritos pulled from coolers Delivery orders missing essential items (utensils, napkins, condiments, sides) with staff unwilling to help resolve problems when called Staff rudeness and poor customer service, with one reviewer describing the service as 'absolutely horrible' and the attending woman as 'extremely rude' with 'zero interest' in helping customers
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