Pepper Asian Bistro II

I was very disappointed with my experience at Pepper Asian Bistro. They seem more worried about getting door dash orders out than serving us. We waited 50 minutes for our entrees while watching people who came after us get their food before us. When we asked the waitress about our food, she rudely dismissed my table and didn’t bother to let me finish talking. The waitress kept telling us the kitchen was super busy which I understand for a Friday night but seeing 40+ door dash orders being made and 4 other tables being served didn’t sit right with me. The waitress also tried to make an excuse saying our food was taking longer because we order appetizers. After watching other people enjoy their food, our food finally came out but it came out cold, bland, and I got the wrong order. The waitress tried to make it up by giving us an order of crab rangoons and basically threw it on the table at us. When we told the waitress to just cancelled our order and give us the receipt for our appetizers and drinks, she hastily walked away and decided to go gossip about our table with her fellow coworkers. Eventually a manager tried to de-escalate the situation but she was also dismissive when I told her my order was wrong. Then she took her sweet time walking to the register to complete more door dash orders instead of bringing our receipt to the table. My friend has to go up to the register and check out since the establishment seem like they were done serving us. Nothing was handled professionally even we told them it was no one’s fault but we would like to leave since they seem like making door dash orders was more important than serving customers who come to their restaurant to enjoy a nice meal. If you enjoy having your time wasted and being disrespected by different employees, then I would 100% recommend this place.

Pepper has been a go to for takeout for many years. I have likely ordered over 100 times (no joke). My past few takeout orders have been nothing short of disappointing. Prices up, quality down, and quantity down. I understand that prices must increase, but $18 for a small portion of chicken + unseasoned veggies is hard to justify. I’m hoping that they focus on quality and quantity with the continued increase in prices. Favorite dishes (prior to quality change): Steamed dumplings Scallion pancakes Chicken coconut soup Peanut curry Pad Thai Sesame chicken Delivery drivers are always so nice!

This is the best Chinese food I’ve found since moving from Chicago. I’ve tried several dishes, and every one has been consistently excellent. In an age of inflated DoorDash prices, this place stands out for offering fast, reliable delivery at a very reasonable cost. The food always arrives hot, the portions are generous for the price, and the flavors are consistently on point. At this point, I’ve seen the delivery driver more than my own family this month...and honestly, I have no regrets.

If you're in the mood for amazing Thai food, this is the place you need to check out. Since discovering Pepper Asian Bistro, I can't tell you how many times I crave having their dishes. I have yet to be disappointed with anything I've tried. The service is always quick and friendly. The amount of take out orders this place does is a testament to how delicious their food is. While dining in, I've noticed that their phones never stop ringing for take out orders. So many of their dishes are absolutely amazing, which makes it hard to decide what to eat. The atmosphere is inviting and comfortable. I highly recommend checking this place out.