Holiday Inn Denver Lakewood by IHG

I stayed at the Holiday Inn Denver–Lakewood for a training in the area and chose to stay overnight so I didn’t have to drive two hours to make an 8:00 AM start time. I was pleasantly surprised by this property, especially having stayed at quite a few Holiday Inns across the country. The lobby is beautiful and gives off a higher-end feel the moment you walk in. The elevators appear to be brand new—fast, smooth, and easy to use. My room was very comfortable, with a great shower and an overall clean, updated bathroom. For a one-night stay, it checked all the boxes. My only real complaint is the lack of a complimentary continental breakfast. They have a full-service restaurant on-site, which is nice, but breakfast is not included in the stay. Other Holiday Inns I’ve visited with restaurants still provide continental breakfast, so this felt like a miss. That said, it’s the only downside worth mentioning. Overall, this was a great stay—clean room, friendly staff, excellent location, and a really impressive lobby. I would absolutely stay here again.

Not provided adequate bedding or towels after specifically asking for them. Complimentary breakfast was not provided due to a discounted rate using my IHG rewards points (charged additional 50.00 for breakfast) Fire alarm went off in the middle of the night for 20 minutes with no explanation apology or evacuation. Was charged 2.00 for a replacement toothbrush, which was my fault for forgetting, but first time I’d ever been charged for a normally complimentary toiletry item at most IHG hotels. This was also the only time that I’ve ever had an issue with the mattress at holiday inn. Lumpy and very uncomfortable. I stay exclusively at IHG hotels several times a month for business, this was the first time I’ve ever left a negative review in the last 10 years. I will not be staying at this location again.

The rooms are clean and the beds are really comfortable. All the staff that I had interacted with are extremely polite and friendly. The restaurant had alot of food choices and the food was really tasty. I highly recommend this hotel as for me I will be staying here again.

Great stay here. Clean hotel and helpful staff. No one really ever expects much with hotel breakfasts but that restaurant is amazing! Robin was the best server we had on our whole trip. Friendly great service and she recommended some local hotspots. Great job holiday inn team