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Coffee in Berkeley

Natural Grocers

4.4
444 Google reviews

One of 28 coffee we've tracked near Berkeley.

Things to Know

Natural Grocers is a health-focused grocery store specializing in organic and natural products, located on Tennyson Street, known for its supplement selection and knowledgeable staff.

Staff quality is inconsistent—some employees are exceptionally knowledgeable and patient, while others lack product knowledge or appear dismissive to customers.

  • Staff like Kaitlyn provide exceptional product knowledge and patience when helping customers find specific items
  • Having an actual cashier checkout service is valued compared to self-checkout-only stores
  • Staff knowledge varies widely, with some employees unwilling or unable to suggest over-the-counter products for common wellness needs
  • Multiple reviewers reported feeling unwelcome or receiving poor customer service from certain employees
  • Bagging assistance from cashiers is inconsistent and often unavailable

Based on Google reviews · AI summarized

Hours

Monday: 8:27 AM – 8:36 PM

Tuesday: 8:27 AM – 8:36 PM

Wednesday: 8:27 AM – 8:36 PM

Thursday: 8:27 AM – 8:36 PM

Friday: 8:27 AM – 8:36 PM

Saturday: 8:27 AM – 8:36 PM

Sunday: 8:57 AM – 7:36 PM

Open now

What Visitors Say

C

Covenant H.

3 months ago

Not only do I LOVE natural grocers, but I also love the staff! The past few times I have gone in, I have been lucky enough to have Kaitlyn help me out with choosing some new items. She was soooo knowledgeable and super patient with me as I asked all my questions, and she has been all smiles and extremely kind each time I have visited this location. Thank you again Kaitlyn and thank you Natural Grocers! ❤️

E

Evelyn Griffin

3 months ago

I visited this location specifically looking for an immune-boosting supplement or herb to aid in recovery after a recent sickness. A staff member, Noah, was called over to assist me with product suggestions. Unfortunately, Noah was entirely unhelpful. He responded by saying they 'aren't allowed to prescribe anything,' which I was not asking for. My expectation was for an employee, especially one consulted by a cashier, to be knowledgeable enough to recommend several products the store sells that are labeled or commonly used for immune system support. On an already frustrating day, this lack of basic product knowledge and willingness to assist was deeply disappointing. I hope staff can be better trained in suggesting non-prescription, over-the-counter options.

M

M.D

2 months ago

The people who work here are never friendly to me, when I come here I say please and thank you and I'm very friendly but when I walk in the employees give me side eye and act like I'm just some sort of monster walking when I come in, I feel very othered, for a place like Tennyson with all these liberal people you would think they wouldn't be so shitty to a nice brown skinned guy they are always saying they stand united with but when a real brown guy walks in I feel like I'm unwanted in the store, wish I didn't have to experience this, I probably will stop shopping at this location, very disappointed in the employees customer service especially the Asian lady but the other ladies too

F

Fendar

a month ago

Recently in the last six months or so, I've noticed most cashiers will not help bag groceries. Some do, on occasion, but between putting everything up on the conveyor belt and then putting your card number

Frequently Asked Questions

Is Natural Grocers worth it in Berkeley?

Staff quality is inconsistent—some employees are exceptionally knowledgeable and patient, while others lack product knowledge or appear dismissive to customers. Known for: organic groceries with real checkout service.

What do visitors love about Natural Grocers?

Staff like Kaitlyn provide exceptional product knowledge and patience when helping customers find specific items Having an actual cashier checkout service is valued compared to self-checkout-only stores

Is there anything to know before visiting Natural Grocers?

Staff knowledge varies widely, with some employees unwilling or unable to suggest over-the-counter products for common wellness needs Multiple reviewers reported feeling unwelcome or receiving poor customer service from certain employees Bagging assistance from cashiers is inconsistent and often unavailable

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