The Oxford Hotel

The Oxford Hotel is a delightful LoDo find. We met friends here and their first question was “how did you find this place?” The location is hard to beat—right by Union Station, so you can park once and walk everywhere. Within a block are excellent options: ramen, a Brazilian steakhouse, and seafood, plus the 16th Street Mall is just down the street. The hotel itself has genuine charm. The Cruise Room off the lobby is a classic 1930s Art Deco bar and feels authentic rather than themed. Every staff member we encountered was pleasant and helpful. I also appreciated that they still provide daily room cleaning as standard service; many hotels have moved away from that. They offer a local shuttle as well, which helps in LoDo where light rail doesn’t reach every destination. Overall, The Oxford combines character, walkability, and attentive service—an easy choice if you want a distinctive Denver stay instead of a generic chain.

This step back in time hotel was fabulous. It's a very old hotel but not lacking in amenities. It's old world charm and decor was very beautiful but decorated for Christmas was spectacular. Our room again had old decor but still very beautiful. My favorite though was their very own Speakeasy. The service was great and helpful...giving us pointers on places to visit being our first visit. The Doorman was just as helpful and fun! Im a Travel Agent and will definitely have The Oxford has my go to for my clients visiting Denver!

My daughter and her boyfriend booked a room for New Year’s Eve. They both got the flu and couldn’t use the room. The hotel would not give them a refund or a credit. Okay. My wife and I decided to use the room, so the room and the money would not be wasted. The stay was fine. About an hour after we checked out, I realized I left my headphones in the room. I called the hotel, and they said they would check with housekeeping and let me know if they found them. I waited a few hours and called back. They said they were still waiting to hear from housekeeping. I waited until late afternoon the next day and called again. Same response. It is now three days later and I have yet to receive a call regarding whether they found them or not. They were not expensive so it is not a big deal monetarily, but the lack of response is. I work in the hospitality industry as well, and, if I had received a call about a missing item an hour after someone checked out, I would just go up to the room or send someone up there to check and call the guest back immediately. Obviously this did not happen. They also charged my credit card $284 on top of what my daughter paid for the room. I asked about the charge, and they said it was for the cancellation even though the reservation was never cancelled. They said most of that amount would be refunded to me except for about $80 for lodging fees, taxes, etc. I was surprised that was not charged at the time of the room payments. They said this was standard operating procedure. The charge is still there. The Oxford is a lovely hotel that we’ve stayed at before. I am disappointed by the customer service I’ve received after our latest stay. Update: It looks like they’re finally removing the additional charges. Still no contact from hotel.

I loved this place! It's architecture, their own Speakeasy, to modern amenities. Its location to the train station and everything else made this the perfect spot! The front desk service & Doorman was above and beyond. As a Travel Agent, I will recommend this Hotel to anyone staying in Denver!